Returns and Refund Policy
The following returns policy applies to all items sold on A.N.Jewellers.
If you are not fully satisfied with your purchase, return it. It’s easy! You may return it with your original sales receipt, gift receipt or original packing slip. We will happily exchange the item or refund your full purchase price.
An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:
– Was in a physically damaged condition at the time of delivery
– Has one or more parts of accessories missing
– Does not match with what was ordered
Items must be returned in the original manufacturer’s packaging.
https://anjewellers.com may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://anjewellers.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.